Cancellation and Refund Policy

Last updated: November 29, 2020

Thank you for shopping at Ecom Riser.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on Cancellation and refunds.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Cancellation and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Ecom Riser, 33B – C Block Keshav nagar, Lucknow – 226020, Uttar Pradesh, India.
  • Our Plans refer to the items offered for sale on the Our Website.
  • Orders mean a request by You to purchase plan from Us.
  • Website refers to Ecom Riser, accessible from https://ecomriser.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for cancelling an Order is 14 days from the date on which you sign the Agreement with us. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: We will reimburse You no later than 14 days from the day on which We receive your cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Orders to be eligible for a return, please make sure that:

  • The Orders were purchased in the last 14 days
  • Orders deadline days is 14 days.

We reserve the right to refuse returns of any orders that does not meet the above return condition in our sole discretion.

Only regular priced orders may be refunded. Unfortunately, plans on discount cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Cancellation and Refunds Policy, please contact us: